Payment, Delivery and Return
Payment
All prices are inclusive of 25% VAT and are shown in Danish Kroner (DKK).
If you purchase from a country outside the EU, Danish VAT will not be charged. We will ensure to deduct the VAT from the order. When importing the item, you will be charged with the VAT of your own country, as well as import tax, if applicable.
We accept the following cards and methods of payment:
Dankort, VISA, VISA Electron, MasterCard, Maestro, PayPal and MobilePay.
The amount will only be withdrawn when the goods have been sent.
If an item is out of stock, we will notify you by e-mail.
Delivery
Orders are sent and delivered to the “Delivery Address” stated in your order.
We offer free delivery on orders exceeding DKK 750.00. For orders below DKK 750.00, the following delivery costs apply:
Scandinavia: DKK 39.00
Europe: EUR 7.95
USA: USD 9.50
You can expect the following delivery time:
Denmark: 1-3 working days
Scandinavia: 2-5 working days
Europe: 2-5 working days
USA: 6-8 working days
For countries outside the EU, additional time for customs clearance should be considered.
Return
Goods can be returned up to 14 days after the date of receipt. Returned goods must in the same condition as received, in original packaging and with hang tag attached. The shipping cost for returned goods is for your own account. When received back and approved, we will refund your order immediately. In the unlikely event that a purchased item is faulty, you will receive a full refund including shipping costs.
When an item is returned, please ensure to enclose name and invoice number.
Return address:
Zen Wear ApS
H.C. Andersens Vej 75
DK-4700 Næstved,
Denmark
