Payment, Delivery and Return

Payment

All prices are inclusive of 25% VAT and are shown in Danish Kroner (DKK).

If you purchase from a country outside the EU, Danish VAT will not be charged. We will ensure to deduct the VAT from the order. When importing the item, you will be charged with the VAT of your own country, as well as import tax, if applicable.

We accept the following cards and methods of payment:

VISA, MasterCard, American Express, Discover, JCB, Diner’s Club and PayPal.

The amount will only be withdrawn when the goods have been sent.

Alternatively, you can pay by direct bank transfer. In this case, your order will be sent when the funds have cleared in your account.

Zen Wear konto oplysninger:

Bank: Nordea
Account no.: 2132 – 3499971124
IBAN: DK3520003499971124
SWIFT: NDEADKKK

If an item is out of stock, we will notify you by e-mail.

Delivery

Orders are sent with Post Danmark and delivered to the address specified in your order.

We offer free delivery on orders exceeding DKK 750.00. For orders below DKK 750.00, the following delivery costs apply:

Scandinavia:                    DKK 39.00
Europe:                             EUR    7.95

You can expect the following delivery time:

Denmark:                          1-3 working days
Scandinavia:                     2-5 working days
Europe:                              2-5 working days

For countries outside the EU, additional time for customs clearance should be considered.

Return

Goods can be returned up to 14 days after the date of receipt. Returned goods must in the same condition as received, in original packaging and with hang tag attached. The shipping cost for returned goods is for your own account. When received back and approved, we will refund your order immediately. In the unlikely event that a purchased item is faulty, you will receive a full refund including shipping costs.

When an item is returned, please ensure to enclose name and invoice number.

Return address:

Zen Wear ApS
Peder Hjorts Vej 19, 1.tv
DK-2500 Valby
Denmark